Welcome to Upperedge AI Solutions! These Terms and Conditions ("Terms") govern your use of our services, including but not limited to chatbot development, AI voicebots, and workflow automation solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any of these Terms, please refrain from using our services.
1. Services Provided
Upperedge AI Solutions offers the following services:
- Chatbot Development
- AI Voicebots
- Workflow Automations
These services are designed to enhance customer engagement, automate processes, and streamline business operations through AI-powered solutions. The details and specifications of these services are outlined in individual project agreements or service contracts.
2. Acceptance of Terms
By accessing our website or using our services, you agree to comply with and be bound by these Terms and any additional policies or guidelines referenced herein. If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
3. Intellectual Property
- All content, code, graphics, logos, trademarks, and other intellectual property associated with Upperedge AI Solutions are the property of Upperedge AI Solutions or its licensors.
- You may not copy, modify, distribute, or reverse-engineer any part of our proprietary content without express written consent from us.
4. User Responsibilities
As a client, you agree to:
- Provide accurate and complete information needed for the development and implementation of our services.
- Use our services solely for lawful purposes and refrain from using them in any way that violates applicable laws or regulations.
- Keep all login credentials, passwords, and sensitive account information confidential.
5. Payment Terms
- Payment for services is required according to the terms outlined in the individual service agreement or contract.
- All invoices must be paid by the due date. Late payments may incur additional fees or penalties, as specified in the contract.
- All fees are non-refundable, except as outlined in your specific contract with Upperedge AI Solutions.
6. Confidentiality
We are committed to protecting your privacy and confidentiality. Any data or information you provide during the engagement with us will be used solely for the purpose of delivering our services and will not be shared with third parties, except as required by law or as part of the agreed-upon service.
7. Limitation of Liability
To the maximum extent permitted by law, Upperedge AI Solutions shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our services, including but not limited to loss of profits, business interruption, or data loss.
8. Service Availability
- We strive to provide uninterrupted service, but we do not guarantee that our services will be available at all times, and we shall not be held responsible for any service interruptions due to unforeseen circumstances.
- We reserve the right to modify or discontinue services at any time, with prior notice to clients.
9. Client Feedback and Modifications
Clients are encouraged to provide feedback on the services provided. Upperedge AI Solutions may make modifications to services based on your feedback, provided the changes are mutually agreed upon. We are not responsible for any delays or costs resulting from client-requested changes after project initiation.
10. Termination
- You may terminate our services at any time, subject to the terms of your contract and payment of any outstanding fees.
- We reserve the right to terminate or suspend your access to our services in the event of non-payment, breach of terms, or misuse of the services.
11. Indemnification
You agree to indemnify, defend, and hold harmless Upperedge AI Solutions, its affiliates, employees, and agents from any claims, damages, or expenses (including attorney fees) arising from your use of our services or any violation of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].
13. Changes to Terms
Upperedge AI Solutions reserves the right to modify or update these Terms at any time. We will notify you of any significant changes to the Terms by posting them on our website. Your continued use of our services after such changes are made constitutes your acceptance of the updated Terms.